Terms of Service

WEBSITE

CONTENTS

1. INTRODUCTION

At Weber Design Studio, we will always do our best to fulfil your needs and meet your goals, but sometimes it is best to have a few simple things written down so that we both know what is what, who should do what and what happens if things go wrong.

In this document you won’t find a lot of complicated legal terms or large passages of unreadable text. We have no desire to trick you into signing something that you might later regret. We do, however, want what’s best for the safety and peace-of-mind of both parties, now and in the future.

2. GLOSSARY

Here are some commonly used terms you will come across throughout this service agreement::

3. RESPONSIBILITIES

By engaging the services of Weber Design Studio, you confirm that you have the legal authority to enter into this contractual agreement on behalf of your company, and agree to our terms of service.

You agree to provide us with all necessary materials required to complete the project including text, images and/or other information as needed, and in the appropriate format i.e. electronic or hard copy.

You also agree to supply all materials, review all work, provide feedback, sign-off approval and payment in a timely manner. Both you and Weber Design Studio are bound by any deadlines that are agreed upon, whether verbal and written. Whilst we will endeavour to meet all agreed deadlines, we may not be able to meet these deadlines if you are late in supplying materials or have not approved or signed off on work in a timely manner at any stage of your project.

Sometimes, unanticipated delays may occur. We will maintain regular contact with you throughout the creative process to review progress and discuss if changes are needed.

4. OUR SERVICES

RATES

Except where fixed pricing is indicated, the following hourly rates apply. Rush Fees apply to all urgent design requests. Please note that no GST is applicable.

Any additional work which is outside the scope of the initial project brief may be subject to our standard hourly design rates. Changes may be suggested by Weber Design Studio, or communicated by you in writing. No additional work will be undertaken without prior written or verbal authorisation from you. Final determination of what constitutes minor and major revisions is at the discretion of Weber Design Studio.

GENERAL

All standard graphic and web design services exclude the following, unless otherwise indicated:

GRAPHIC DESIGN

Weber Design Studio will supply a minimum of one, and up to a maximum of three, concept designs, either as specified in the project brief or as otherwise agreed to in writing. If further designs are required, these may be requested at additional cost. Once a concept design has been selected, you will have the opportunity to make up to two rounds of minor revisions for development into one final design.

Graphic Design services encompass projects for print, screen or other visual communication media, except Web Design & Development. This includes but is not limited to corporate identity design such as logos, business cards, letterheads and other corporate stationery items as well as flyers, brochures, booklets, reports, posters and banners.

WEBSITE DESIGN & DEVELOPMENT

All websites are tested for design and layout consistency in the latest versions of modern internet browsers including those based on the WebKit software engine (Mozilla Firefox, Google Chrome, Internet Explorer and Safari). Out-dated or abandoned browsers such as Internet Explorer versions 5-8 will not be tested.

Ongoing maintenance and updates will be carried out only on request (as needed), and billed at the applicable standard hourly rate for web design.

Responsive Web Design is not included as standard in website packages but may be purchased as an optional upgrade. Pricing for RWD integration is calculated based on overall site design and complexity, as well as the ratio of information required to be displayed to mobile users compared to desktop users.

SEARCH ENGINE OPTIMISATION (SEO)

Search Engine Optimisation (SEO) involves analysing, modifying and optimising a website to maximise its online presence and ranking in Search Engine Result Pages or SERPs. SEO improves the visibility of your website to search engines like Google, Bing and Yahoo! for commonly used search terms or keywords. Optimisations and SEO strategies may include but are not necessarily limited to:

All SEO services are subject to the following terms and conditions:

DOMAIN NAME REGISTRATION, WEB & EMAIL HOSTING AND SSL CERTIFICATES

Weber Design Studio does not provide web hosting services and is unable to offer technical support for domain name registrations, web hosting, email hosting or SSL certificates. If you require setup and management of these services, we can arrange this on your behalf through our preferred IT partner, Sydney Onsite Computer Services. All billing for these services is handled independently by Sydney Onsite Computer Services.

STOCK PHOTOGRAPHY

Royalty Free Stock Photography licensing is not included in the final cost of design or development unless otherwise specified in electronic or other correspondence supplied by Weber Design Studio. Any stock photos which are required will be invoiced separately and charged on a per-image basis.

FONT LICENSING

Fonts are governed by a strict single-user license agreement. Weber Design Studio is bound by this licensing at all times and maintains ownership of any licensed fonts utilised in the production of your project. Although we are unable to supply a copy of these font files to you, we can outline or ‘flatten’ fonts to preserve their appearance for print or PDF output. If you require a copy of the fonts for your own use, Weber Design Studio can provide links to purchase a single-user license from an authorised font foundry such as MyFonts www.myfonts.com or Typekit www.typekit.com

PRINTING & FINISHING SERVICES

Weber Design Studio does not provide direct printing services. All supplied pricing on our design services excludes printing costs and other finishing services including but not limited to digital or offset printing, mounting, laminating, binding and guillotining/trimming. Coordination of printing and finishing services through third parties is available on request. Full upfront payment prior to commencement of print production is required.

5. PAYMENT POLICY

PAYMENT TERMS

Payment of invoices is subject to the following terms:

FAILURE TO PAY

Failure or refusal to pay for services rendered, including any incidental late payment fees, may result in immediate termination of service at the discretion of Weber Design Studio and the matter being referred to the appropriate agencies for retrieval. You will be responsible for any legal costs incurred by Weber Design Studio in recovering the debt.

In exceptional circumstances, there may be a legitimate reason for being unable to pay for services rendered by the due date. If you are unable to make payment within our standard 7 day invoice terms, please contact us immediately.

COPYRIGHT & INTELLECTUAL PROPERTY

You guarantee that any text, graphics, photos, documents, designs, trademarks, or other resources that you supply to us for use on your project are either owned by you, or that you have permission to use them from the respective owner or copyright holder. Weber Design Studio will not be liable to you or any third party for damages arising from the use of any such materials, including lost profits, lost savings or other incidental, consequential or special damages, even if you have advised us of the possibility of such damages.

Once final payment has been received in full, copyright is automatically assigned as follows:

COPYRIGHT RELEASE

In exceptional circumstances Weber Design Studio may issue signed notification of copyright release. This signifies that the client accepts full rights to freely modify and distribute the work without express consent from Weber Design Studio. The release explicitly absolves Weber Design Studio of all current and future liabilities to the project.

PRIVACY AND CONFIDENTIALITY

Weber Design Studio agrees to maintain confidentiality of all supplied materials until such time that this information may be legally released into the public domain at the time of delivery. At no time will Weber Design Studio release information to any third parties without express written consent from you.

TERMINATION OF SERVICE

At any time, either party reserves the right to terminate service, provided that seven business days’ notice is communicated in writing. Weber Design Studio is not required to observe this notice period if you fail or refuse to pay for services rendered. Upon termination of service, all work completed to date must be paid in full as per the standard terms of payment. No further written or verbal correspondence will be entered into.

DISCLAIMER

If any clause or part thereof of this agreement is void, illegal or unenforceable, it may be severed without affecting the enforceability of all other provisions detailed in this agreement. The proprietor, Weber Design Studio, reserves the right to re-issue this legal document for the purposes of clarification or legal compliance.